Privacy Policy
Effective Date: August 3, 2026
AASH INFOTECH INC (hereinafter referred to as "we") respects the personal information and privacy rights of visitors, users and partners. This Privacy Policy applies to your access to and use of our official website, application downloads, contact forms, customer support and other digital interactions. This policy is formulated to inform you of: what information we may collect, the purposes of collection, how we use and store such information, the circumstances under which information may be shared, and how you may exercise your rights in relation to personal information.
By accessing this website, submitting forms, sending emails or otherwise interacting with us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part or the entirety of this policy, please discontinue using the relevant services and refrain from submitting personal information to us.
Information We May Collect
When you use this website, we may collect the following information in accordance with actual business needs:
Information you voluntarily submit. This includes your name, email address, contact phone number, cooperation requests, message content and other information you voluntarily provide during communications. For example, we collect the content you fill in when submitting inquiries, cooperation applications, technical support requests, or subscribing to newsletters via the website contact form.
When you download and use our application, we may collect crash logs, diagnostic information, app performance data, device IDs, or other identifiers. We collect this data to promptly identify and resolve application crashes, perform troubleshooting, and continuously optimize app performance.
This information is used solely for product optimization and the maintenance of system stability; it will not be used for any other unauthorized purposes.
How We Use Your Information
We generally collect and process information for the following purposes:
- Respond to your inquiries, demo requests, cooperation intentions, after-sales requests or other business communications;
- Process your suggestions, feedback, complaints or other communications;
- Prevent fraud, abuse, unauthorized access, cyberattacks and other risks that may harm the website, users or our company;
- Comply with laws, regulatory requirements, judicial procedures or other legal compliance obligations;
- For other purposes reasonably related to our business operations, provided that applicable laws are not violated.
Information Sharing and Disclosure
We do not sell your personal information to any third parties. Except in the following circumstances, we will not disclose your personal information to unrelated third parties:
- Where you have given prior consent or authorization;
- Disclosure of necessary information to entrusted service providers to enable website hosting, security protection, data analysis, email delivery, customer support, form processing and other functions;
- To comply with applicable laws, court orders, regulatory requirements or lawful requests from government authorities;
- To protect the legitimate rights, interests and safety of our users, partners or the public, such as investigating fraud, responding to cyberattacks and tracing illegal acts;
- In the event of a merger, acquisition, asset transfer, restructuring or similar transaction, information may be disclosed as part of the transaction within a reasonable scope. We will require the recipient to continue to protect such information in compliance with applicable laws and reasonable standards.
Information Retention
Unless a longer retention period is required by law, dispute resolution, audit retention, contract performance or other legitimate business needs, we will retain your information for the purposes set out in this policy. Upon expiry of the retention period, we will delete, anonymize or adopt other lawful means to cease processing identifiable information.
Information Security
We attach great importance to information security and adopt reasonable technical, administrative and organizational measures to protect your information and reduce the risks of unauthorized access, disclosure, alteration, loss or misuse. Such measures may include access control, transmission encryption, security monitoring, log auditing, least-privilege authorization and internal administrative procedures.
Please understand that no internet transmission or electronic storage method is absolutely secure. Although we implement protective measures within reasonable limits, we cannot guarantee that any system will remain 100% secure at all times.
Your Rights and Choices
To the extent permitted by applicable law, you may have the following rights:
- The right to know whether we hold information related to you and the details of processing activities;
- The right to request correction of inaccurate or incomplete information;
- The right to request deletion of information held by us under specific circumstances;
- The right to object to or restrict certain processing activities, especially processing for direct marketing purposes;
- The right to withdraw consent previously granted. Withdrawal of such consent will not affect the lawfulness of processing carried out prior to withdrawal;
- The right to request a copy of part of the information you provided to us in accordance with applicable law.
If you wish to exercise the above rights, or make inquiries, comments or complaints regarding privacy matters, please contact us via the contact information specified at the end of this policy. To safeguard information security, we may require you to provide necessary materials to verify your identity before processing your request. We may not be able to fully fulfill your request where it is required by law, technically impracticable, likely to harm the legitimate rights and interests of others, or where we have legitimate grounds to retain such information. We will provide a reasonable explanation accordingly.
Third-Party Websites and External Links
This website may contain links to third-party websites, social media pages or external services. These third parties operate independently, and their privacy policies and data processing practices are not governed by this policy. After clicking such links, you are advised to carefully review the third party’s privacy terms and decide whether to continue accessing and submitting information.
Minors’ Privacy
This website is intended for application users, visitors, partners and other individuals with full civil capacity. We do not knowingly collect personal information of minors through this website. If you believe that a minor has provided personal information to us without appropriate guardian consent, please contact us promptly, and we will take reasonable measures to delete or handle such information after verification.
Cross-Border Processing
Given the nature of internet services, technical infrastructure and business cooperation, your information may be accessed, stored or processed outside your country or region of residence. We will take necessary measures within reasonable limits to ensure that processing complies with applicable laws and maximize information security.
Policy Updates
We may revise this Privacy Policy from time to time in response to changes in laws and regulations, business adjustments, website function updates or compliance requirements. The updated version will be posted on this website and take effect upon publication or the effective date specified in the text. If updates materially affect your rights, we will notify you through website announcements, page prompts or other reasonably feasible means.
We recommend that you review this page regularly to stay informed of the latest version of this Privacy Policy. Your continued access to and use of the website after the update is posted constitutes your acknowledgement and acceptance of the revised policy.
Contact Us
If you have any questions, comments, suggestions or complaints regarding this Privacy Policy, your personal information or how we process your information, please contact us via the following method: Email: [email protected]
We will process and respond to your request within a reasonable timeframe.
